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Friday, May 4, 2007

Rant!

If i dun rant this out, i won't feel good! at least to post it out to let ppl know how bad the service provided by this kopitiam! Recently, if you aware the kopitiam concept seems like very popular, can see the kopitiam in most all the shopping complex and sometimes even the residential area.

There is one newly opened 'New Village' Kopitiam near my house, Sg Long there, wanna try so many times and eventually last nite had a try there. Last nite, brought my jiejie to see the paediatric, she is having some flu and coughing. As we had to wait for 15 more patients to our turn. Mummy decided to bring jiejie to have some kaya toast as the kopitiam is just opposite of the clinik.

Mummy was greedy, looking at the menu and ordered double kaya butter toast, a plate of glutinous rice w kaya and a cup of hot lemon tea. Jiejie din really like the toast and she refuse to take even for 1 bite no matter how hard i pursue her to eat bit. Can you imagine mummy have to finish all and it was just after the dinner. Definitely mummy can not finish all, only half the gutinous rice and 2 pcs of the kaya butter toast.

When settling my bill, ask the Chinese lady (believe is the lady boss there) to help me to pack the remaining toast to take home. She din reply yes or no, just take my money away. And another waiter came to me to return me the change of money. Again, i request him to pack the left over toast just now. Guess WHAT? He told me they can't give a plastic bag for the customer. I asked if they dun allow the customer to take home, wat they gonna to do w the remaining of toast? all throw away? and i can't see the reason why they dun let the customer to pack home as i've paid the bill!!! Weird or not??

The waiter later write something on his notepad and show me! and this is what i see 'MY BOSS IS VERY FUSSY'!!! I was really flaming at that time, but looking at the waiter helpless and guilty look, i let him go. Mummy is sitting there, struggling should finish the toast or not? But down in my heart, am not giving up and thinking of its customer right to bring back the toast as we had paid for it.

Mummy this time purposely bring the plate of toast in front of the lady boss, asking a plastic bag to pack it. She turn her back and without looking at me even once glance and told one of the waitress nearer there to give me plastic bag. Reluctantly she instructed the waitress to give me a crumble recycle plastic bag whereas i saw a bag of unused plastic bag on the counter top which is infront of her. What so expensive for a small plastic bag? i really dun understand! But am really angry w tat lady. If she can treat the customer in bad manner like this dun think she will treat the staff there nicely.

And i swear this was the last time i step into this Kopitiam!!!!!!
The lady boss din allow the waitress to give a lil plastic bag eventhough they have a full bag there.



Thanks to the waitress for the nice packing!



Very lil kaya and butter in the toast.

8 comments:

Grace said...

aiyo super lousy service lah ..ya.ya dun step in such kopitiam anymore.

mommy of 3 angels said...

so kedekut one...sure no business and also bungkus kedai soon la...

LHS said...

alamak..apa kedai ini??? Poor waitress there...have to bear this kind of boss..

etceteramommy said...

OMG, guess what.. I went to the same paed and had visited the Kopitiam a few times. The service was not brilliant but so far so okay la.. I usually prefer Secret Receipe, only when it's too early hv to go Kopitiam lor..When is yr nex schedule? See we will bump into each other or not.. Kekeke..

Anonymous said...

customer is always right??

Anonymous said...

Wow that is hilarioous! I accidentaly laughed aloud when I read the part about the waiter writing the note on the paper and show u! Har har!! Was in my office somore!

But still it is too much nonsense that the boss doesn't allow people taking the food back!

1. You already paid for it thus you have the rights.

2. That is a big waste of food, doesn't the boss think about the poor people without food?

Selfish and fussy that's all I can say! No more visits to that place for u eh? Hehe! You go sista!

MY Life Zone said...

wa lau...

cannot believe there is such ppl running their business like tat. I think next time you go there, they already close shop.

If me really will scold the lady boss in front of all the customers, to let them know about 'how good' is the service there..

but really funny on the staff write note and show u .... haha.. never experience that.. pity the staff there...

CutiePrincessMummy said...

Grace : Sure lar, even if ppl pay oso i dun wan to step in!!

M22angesl : if they dun improve their service, think soon lor... :P

Huisia : yea, agreed! pity the waiter/waitress there!

etcetera mum : Wah, u oso stay nearby ahh? can come out to yum cha lar... MSN me, k?
my email : mun_90@hotmail.com

laundryAmah : i tot the same thing b4!

nastasshea & mylifezone : They really dunno to takle the customer heart lor... See, bcos of 1 plactic bag, they lose a 'good customer'! hehehe!